Your Ask Center membership lets you chat with expert professionals anytime, day or night, without limits. You can get help from skilled Computer and Electronics Techs, Lawyers, Car Mechanics, Veterinarians, and even Doctors.

Most of the time, Ask Center specialists send you a detailed solution in just 1 to 10 minutes. If your question needs extra digging, it could take a bit longer, but we’ll always aim to get you the right answer as fast as we can.

To change your password:

1. Visit our Password Reset Page.
2. Type in the email address or phone number linked to your account.
3. Click “Continue”.
1. If you used your email, check your inbox for a message from Ask Center. Don’t see it? Check your Spam folder. Open the email and click the link inside to choose a new password.
2. If you entered your phone number, watch for a text message with a reset link. Tap the link and follow the steps to make a new password.

We’re sorry you didn’t have a good experience. Please email our Customer Support team at support@askcenter.com and let them know what went wrong. They’ll check into the issue and can help you connect with a different expert if needed.

We’re sorry you’re thinking about leaving. If it’s because you weren’t satisfied with an expert’s answer, please reach out to us at support@askcenter.com. We’d love to help by connecting you with another expert. But if you’re sure you’d like to cancel, just follow these steps:

1. Log in to your Ask Center account.
2. Go to “My Account.”
3. Select the "Payment & subscription" tab.
4. Click “Cancel subscription”.

Ask Center is a website where you can chat with expert professionals—like skilled electronics engineers, car mechanics, and many others—24/7. It’s more affordable than visiting a local specialist in person and way more convenient.

Every expert on Ask Center goes through a careful 4-step vetting process: they complete an interview, show proof of their licenses or diplomas, pass a technical skills test, and also a soft skills assessment.

Ask Center offers help from specialists in tech, cars, appliances, pets, health, and law. Whether it’s gadgets, home issues, legal advice, or payments, we’re here 24/7.

To send a question on Ask Center, you’ll need an active membership. Log in and click “Go to chat”. Type your question in the chat window, and an expert will jump in to help you until everything’s sorted out.

Most of the time, Ask Center specialists send you a detailed solution in just 1 to 10 minutes. If your question needs extra digging, it could take a bit longer, but we’ll always aim to get you the right answer as fast as we can.

Right now, Ask Center doesn’t provide free services. We’ve brought together skilled and trusted experts to help people solve problems quickly and remotely. Because their knowledge is so valuable, our service requires payment. But with a monthly subscription, you can chat with experts as much as you need—often for less than what one local visit might cost.

Absolutely! You’re welcome to use a nickname instead of your real name on Ask Center. If you ever share personal info in the chat by mistake, reach out to our Customer Care team. Let them know what you’d like deleted, and they’ll help you out.

To send a question on Ask Center, you’ll need an active membership. Log in and click “Go to chat”. Type your question in the chat window, and an expert will jump in to help you until everything’s sorted out.

As an Ask Center member, you’re free to ask as many questions as you’d like—there’s no limit. Your subscription gives you nonstop access to expert advice the entire time it’s active. You can even ask questions for your friends or family.

Simply type your follow-up question right into the chat window and click “Send”. Your expert will stay in the chat and keep helping until your issue is completely sorted out.

Right now, you can't edit your messages on Ask Center. But if you want to fix or add anything, just type a new message in the chat and click “Send.” Your expert will read it and keep helping you.

To upload a file:

• Tap the paperclip icon in the chat.
• Choose the file you’d like to add, then hit confirm.

Once it’s uploaded, your photo or document will show up right beneath the message box.

You can upload files like photos, documents, or screenshots to share with your expert in the chat.

You don’t have to look for an expert on your own. Type your question into the chat box, and we’ll match you with a specialist who knows how to help. After that, you can keep chatting with them until your problem is solved.

Most of the time, Ask Center specialists send you a detailed solution in just 1 to 10 minutes. If your question needs extra digging, it could take a bit longer, but we’ll always aim to get you the right answer as fast as we can.

To check your messages:

1. Log in to your account.
2. Go to Chat.
3. You’ll see all the questions you’ve asked and the answers from your experts there.

We’re sorry you didn’t have a good experience. Please email our Customer Support team at support@askcenter.com and let them know what went wrong. They’ll check into the issue and can help you connect with a different expert if needed.

Yes! You can rate your expert by clicking 1 to 5 stars on the right side of the chat screen. You’re also welcome to leave comments or feedback to help us get better.

No worries. You can change your expert’s rating anytime by picking a new score from 1 to 5 stars. And if you still need more help, you’re welcome to email us at support@askcenter.com to ask for a different expert.

We’re sorry you’re having trouble logging in. Here are some things to try:

1. Double-check your email and password. Make sure you’re using the same details you signed up with, watch out for typos, and see if Caps Lock is on
2. Forgot your password? Go to the Password Reset Page. Enter your email or phone number and click “Continue”.
1. If you used email: Look in your Inbox (or Spam folder) for an email from Ask Center. Open it and click the link to set a new password.
2. If you used your phone: You’ll get a text with a link. Tap it to create a new password.
3. Turn on all cookies in your browser and add Ask Center as a trusted site.

If you’re still stuck, please email our Customer Support team at support@askcenter.com. We’re here and ready to help!

Your Ask Center username is the email address you used to sign up. If you’re not sure which one it is, look through your inboxes for any emails from Ask Center.

Here’s how to update your current password:

1. Go to the Personal Information section in your account.
2. Look for “Change password”.
3. Type your current password, then enter your new one.
4. Click “Change” to save the new password.

It means there’s already an Ask Center account using that email address. To get into your account, head to the Sign In page, type in that email and your password, and click “Sign In”.

If you want to close your account, just email our Customer Support team at support@askcenter.com and ask them to delete it. To speed things up, try emailing from the same address you used when you signed up.

Your Ask Center membership lets you chat with expert professionals anytime, day or night, without limits. You can get help from skilled Computer and Electronics Techs, Lawyers, Car Mechanics, Veterinarians, and even Doctors.

Becoming a member is simple on our website. You can pay safely with credit cards, debit cards, PayPal, Apple Pay, or Google Pay.

Want to resubscribe again?

1. Head to the “Payment & subscription” section in your account.
2. Click the “Resubscribe” button.

Yes, it’s safe to share your payment details with Ask Center. We keep your financial info protected with strong security tools like 128-bit SSL encryption and secure connections, similar to what banks and online shops use.

Ask Center subscriptions renew automatically every 30 days using the payment method you’ve saved on file.

Talking to experts on Ask Center needs an active subscription. If you’re seeing a payment request, it usually means:

• You haven’t subscribed yet.
• You canceled your subscription.
• You need to sign in to your account.
• Your automatic subscription renewal didn't go through.

If you have questions about payments, reach out to our Billing Support team at support@askcenter.com or .

Log in to Ask Center, click on “My Account”, and head to the “Payment & subscription” section. There, you’ll find your subscription status, plus options to cancel or resubscribe so you can keep enjoying all Ask Center’s services.

We’re sorry you’re thinking about leaving. If it’s because you weren’t satisfied with an expert’s answer, please reach out to us at support@askcenter.com. We’d love to help by connecting you with another expert. But if you’re sure you’d like to cancel, just follow these steps:

1. Log in to your Ask Center account.
2. Go to “My Account.”
3. Select the "Payment & subscription" tab.
4. Click “Cancel subscription”.

Ask Center subscriptions renew automatically every 30 days using the payment method you’ve saved on file.

We know payment problems can be annoying. If your payment was declined, try these steps:

1. Double-check your full card number, expiration date, and the 3-digit security code (CVV).
2. Make sure your card has enough funds for the payment.
3. Check if your card has expired — if so, try using a new one.
4. Sometimes banks block online charges for security reasons—contact your bank to clear it up.

If you have more questions about payments, reach out to our Billing Support team at support@askcenter.com or .

Reach out to our Billing Support team at support@askcenter.com or to change your payment information.

Right now, Ask Center doesn’t provide free services. We’ve brought together skilled and trusted experts to help people solve problems quickly and remotely. Because their knowledge is so valuable, our service requires payment. But with a monthly subscription, you can chat with experts as much as you need—often for less than what one local visit might cost.

Seeing a charge from Ask Center on your credit card means you’ve paid for a subscription that gives you 24/7 access to expert help online. If you still have questions about the payment, contact us at support@askcenter.com or .

We’re sorry you’re not satisfied. Your experience is important to us. Please get in touch by emailing support@askcenter.com or calling . Let us know what the issue is, and we’ll do everything we can to help and find a solution that works for you.

We’re sorry you’re thinking about leaving. If it’s because you weren’t satisfied with an expert’s answer, please reach out to us at support@askcenter.com. We’d love to help by connecting you with another expert. But if you’re sure you’d like to cancel, just follow these steps:

1. Log in to your Ask Center account.
2. Go to “My Account.”
3. Select the "Payment & subscription" tab.
4. Click “Cancel subscription”.